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I went thru 2 advisors during my stint and neither one of them took an active interest in the product.
This can be caused "accidentially" if the shifter is pushed into the "OVERDRIVE" slot. If the button on the shifter handle does not release when it is pushed into PARK, just moving the shifter into the overdrive slot "AGAIN" which should cause the button on the shifter to pop out as usual, and in turn, allow the ignition key to release.
What's interesting is that this happened a few times and has not happened since.
My Father-in-Law thought I broke something, and took the car out and drove it around with no luck. It wasn't until we wwere back out in the driveway, and I remembered the "accidental" overdrive shift. He repeated the shift into the overdrive gate, and then back to park and "voila" problem solved!
Can you just add HOW you fixed the problem?
Thanks.
Any new ideas?